United Bank Limited (UBL) is seeking qualified and dedicated Cash Counter Service Officers to join their growing team. The role primarily involves handling cash transactions, ensuring the proper balance of cash, and providing exemplary customer service to clients at the bank’s counter.
UBL is looking for individuals who can thrive in a dynamic environment and exhibit strong attention to detail while managing daily banking operations.
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Details:
- Company: United Bank Limited (UBL)
- Location: Various Branches Across Pakistan
- Industry: Banking & Financial Services
- Job Type: Full-Time
- Application Deadline: March 31, 2025
- Salary: Competitive and based on experience
Key Responsibilities:
- Cash Handling:
- Process cash transactions accurately, including customer deposits, withdrawals, and transfers.
- Ensure correct and timely cash management, including counting, verifying, and reconciling cash drawers at the start and end of each shift.
- Handle large volumes of cash in a fast-paced environment, maintaining high accuracy and attention to detail.
- Customer Service:
- Provide excellent customer service by answering queries, resolving concerns, and offering information regarding banking products and services.
- Identify customer needs and proactively offer solutions, including assisting with routine banking transactions and cross-selling relevant financial products.
- Compliance & Security:
- Follow strict banking regulations and compliance guidelines to prevent fraud and ensure operational integrity.
- Implement internal security measures for cash handling to minimize risks associated with theft or loss.
- Maintain confidentiality of customer information in accordance with banking policies and privacy regulations.
- Record Keeping:
- Accurately maintain transaction records, including daily cash logs and other relevant documentation.
- Ensure all cash handling activities are properly documented for auditing and reporting purposes.
- Collaboration:
- Work closely with other team members to ensure smooth and efficient branch operations.
- Provide support to other staff members, especially during peak hours, ensuring excellent service delivery.
Eligibility Criteria:
Educational Qualifications:
- Minimum of Matriculation (10th grade) or equivalent education.
- A higher qualification (e.g., Intermediate, Bachelor’s) is a plus but not mandatory.
Experience:
- 2–3 years of prior experience in a similar role, particularly in cash handling, banking, or customer service within the financial sector.
- Experience in a fast-paced environment, such as retail or banking, is highly desirable.
Skills and Abilities:
- Strong understanding of basic banking operations and cash management.
- Excellent numerical ability with a keen eye for detail.
- Ability to work efficiently under pressure while maintaining accuracy.
- Strong interpersonal and communication skills for interacting with customers and colleagues.
- High level of professionalism and integrity in all aspects of work.
Other Requirements:
- Ability to work on flexible shifts and weekends as per branch operational needs.
- Comfortable working in a structured and regulated environment with adherence to strict guidelines.
- Proficient in using banking systems and basic office software like MS Word, Excel, etc.
- English and Urdu proficiency is required for effective communication.
Job Benefits:
- Competitive Salary Package:
UBL offers a competitive salary based on the applicant’s experience and qualifications. - Employee Benefits:
UBL provides a comprehensive benefits package that may include health insurance, retirement savings plans, paid leave, and more. - Career Development:
UBL is committed to fostering employee growth and offers ample opportunities for career advancement through internal training programs and workshops. - Job Stability and Work Environment:
As one of Pakistan’s leading financial institutions, UBL offers long-term job stability and a professional work environment.
How to Apply for UBL Cash Officer Jobs 2025?
Interested candidates should apply online through the UBL Careers Portal. Please follow the steps below:
- Visit the UBL Career Portal: UBL Careers
- Create or Update Your Profile: Ensure that your resume and cover letter are up to date, highlighting your relevant experience in cash handling and customer service.
- Submit Your Application: Once your profile is complete, submit your application for the Cash Counter Service Officer role.
Important Notes:
- Only shortlisted candidates will be contacted for interviews
- UBL is an equal opportunity employer and encourages applicants from diverse backgrounds to apply.
About United Bank Limited (UBL):
UBL is one of the largest and most respected commercial banks in Pakistan, offering a wide range of financial services including retail, corporate, investment, and Islamic banking. The bank prides itself on a customer-centric approach, high ethical standards, and commitment to social responsibility. UBL offers a dynamic and inclusive work environment where employees are encouraged to grow, innovate, and contribute to the success of the organization.
Contact Information:
For any further inquiries, please contact UBL’s 24/7 Customer Support Center at 111-825-888 or visit the UBL Help Center.
Frequently Asked Questions:
What is the role of a Cash Counter Service Officer at UBL?
The Cash Counter Service Officer is responsible for handling cash transactions, ensuring the accuracy of deposits and withdrawals, providing excellent customer service, and adhering to banking policies for cash management.
What is the salary range for this position?
The salary will be competitive and based on the applicant’s experience and qualifications. Additional benefits such as health insurance, paid leave, and retirement plans are also offered.
Do I need prior banking experience to apply?
While prior banking experience is beneficial, UBL welcomes candidates with experience in customer service or retail settings. A solid understanding of cash handling and attention to detail are key requirements for this role.