Senior Registration Assistant Jobs in Indonesia 2026

Looking for a meaningful career where you can truly make a difference? The Senior Registration Assistant Jobs in Indonesia offer an incredible opportunity to support refugees and asylum-seekers while building your professional skills. With an annual salary starting from IDR 214519000 to IDR 214519000 including medical and pension allowances.

This full-time, physical role in Jakarta is ideal for individuals with two years of relevant experience with a High School Diploma or one year with a Bachelor’s degree or higher. Starting in 2026, this position places you at the heart of UNHCR’s vital registration operations, where every day you contribute to creating safety, dignity, and hope for those in need.

Details of Senior Registration Assistant Jobs in Indonesia:

• Title: Senior Registration Assistant Jobs in Indonesia
• Category & Level: UNOPS LICA Level 5
• Duty Station: Jakarta, Indonesia
• Annual Salary: starting IDR 214.519.000 (including Medical & Pension allowances)

Employer Details:

• The Office of the United Nations High Commissioner for Refugees (UNHCR) was founded on 14 December 1950 by the United Nations General Assembly.
• The agency leads and coordinates international efforts to protect refugees, forcibly displaced, and stateless persons.
• UNHCR ensures that individuals can exercise the right to seek asylum and find safe refuge in another country.
  • Refugees have the option to:
  • Return home voluntarily
  • Integrate locally
  • Seek a third-country solution
• UNHCR’s assistance program in Indonesia started in 1979 at the request of the Republic of Indonesia to respond to Vietnamese boat arrivals.
• By 1996, over 122,000 Vietnamese refugees had found solutions through:
  • Resettlement in a third country
  • Voluntary or spontaneous return to their home country
• Since then, UNHCR Indonesia has:
  • Provided protection interventions for refugees and asylum-seekers from over 50 countries
  • Conducted registration and refugee status determination
  • Facilitated comprehensive solutions

Job Overview:

The Senior Registration Assistant is a designated member of the Registration staff. The incumbent is tasked with providing support for all registration-related activities, which may also encompass responsibilities related to reception, filing, and data management. They provide counseling to and address inquiries from asylum-seekers and refugees concerning UNHCR’s registration procedures, as well as their rights and entitlements.

They collaborate closely with protection personnel and partners to ensure the prompt identification and referral of refugees and asylum-seekers for protection interventions. The incumbent is accountable for all activities associated with the Digital Gateway (DG) self-service portal, including the testing of new functionalities, addressing technical inquiries submitted by asylum-seekers and refugees, conducting verification interviews, preparing and updating user guides and training materials, and coordinating with the relevant Bureau and Headquarters colleagues to resolve technical issues.

The incumbent supports the preparation of statistical data and the crafting of reports pertaining to the DG self-service portal. The Senior Registration Assistant may support in the collection and analysis of information pertaining to registration activities within the Operation. The incumbent may offer interpretation and/or translation services in instances where they possess the requisite language proficiency.

Responsibilities of Senior Registration Assistant Jobs in Indonesia:

All UNHCR personnel are responsible for fulfilling their duties as outlined in their respective job descriptions. They do so within their delegated authorities, in accordance with the regulatory framework of UNHCR, which encompasses the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions, as well as pertinent accountability frameworks.

• Support the development and execution of registration strategies and methodologies for POC.
• Carry out registration interviews as necessary in accordance with registration standards and guidelines.
• Offer counselling to, and address inquiries from, asylum seekers and refugees concerning UNHCR’s registration processes as well as their rights and entitlements.
• Ensure precise and current documentation and data management for all individual registration cases.
• Recognize individuals with particular requirements and facilitate prompt referral to appropriate protection follow-up services as necessary.
• Coordinate with protection personnel and/or collaborators in the implementation of assistance and programming, including the provision of identity and entitlement documentation.
• Prepare correspondence and reports pertaining to registration activities within the Operation, as necessary
• Compile statistical data and prepare draft reports concerning registration information, as requested.
• Serve as an interpreter and translator when necessary.
• Refer cases to other departments within the organization and to implementing partners as appropriate.
• Prepare and submit reports and statistical data pertaining to registration.
• Carry out other pertinent responsibilities as assigned.

Requirements:

• Years of Experience / Degree Level: Two years of relevant experience with a High School Diploma; or one year of relevant work experience with a Bachelor’s degree or higher.
• Certificates and/or Licenses: Social Science, Statistics, Mathematics, Information Technology
• Relevant Job Experience
  • Essential: Proficiency in computer skills, especially in data management.
  • Desirable: Education in fundamental principles of international protection. Proven experience in utilizing UNHCR proGres software.

Functional Skills:

• Data Management
• IT – Computer Literacy
• MS – Data Acquisition and Analysis
• IT-IT Refugee Management Systems and Applications
• PG-Programme Management (project development, programme lifecycle, and reporting protocols)
• TR-Training, Coaching, and Facilitation
• Professional experience within an international organization, such as the United Nations or comparable entities
• Public Relations Experience in Registration

Check Also: Visa Sponsorship Registration Clerk Jobs in Canada

Cross-Functional Competencies:

Analytical Reasoning, Technological Proficiency, and Strategic Planning and Organization All UNHCR personnel are expected to, both individually and collectively, foster a work environment in which every individual feels secure and empowered to fulfill their responsibilities. This encompasses a commitment to demonstrate zero tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and misuse of authority.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

Others:

• Nationality: Indonesian citizen; non-citizen holding perpetual residence status in Indonesia.
• Languages: Proficient in both English and Bahasa Indonesia, with strong skills in written and spoken communication.
• Core Competencies: Accountability, Effective Communication, Organizational Awareness, Teamwork and Collaboration, Dedication to Continuous Learning, and Client and Results Orientation.

Language Requirements:

• For international professional and field service positions: proficiency in English and the working language of the United Nations at the duty station, if different from English.
• For national professional positions: proficiency in English and the UN working language of the duty station if different from English, as well as knowledge of the local language.
• For General Service positions: Proficiency in English and/or the UN working language of the duty station, if different from English.

Organizational Setting and Work Relationships:

The Senior Registration Assistant is a designated member of the Registration staff. The incumbent is tasked with providing support for all registration-related activities, which may also encompass responsibilities related to reception, filing, and data management. They provide counselling to, and address inquiries from, asylum seekers and refugees concerning UNHCR’s registration procedures as well as their rights and entitlements.

They collaborate closely with protection personnel and partners to guarantee the prompt identification and referral of persons of concern (POC) for protection follow-up. The Senior Registration Assistant may support in the collection and analysis of information pertaining to registration activities within the Operation. The incumbent may offer interpretation and/or translation services in instances where they possess the requisite language proficiency.

How to Apply for Senior Registration Assistant Jobs in Indonesia?

Apply Now

Conclusion:

The Senior Registration Assistant role in Jakarta offers a meaningful opportunity to support refugees while developing professional skills. With responsibilities ranging from registration, counselling, and data management to Digital Gateway operations, the position ensures impactful engagement in UNHCR’s protection work. Candidates with the right experience and language skills can contribute to creating safety, dignity, and hope for persons of concern in 2026.

Frequently Asked Questions: