Family Support Worker Jobs in Australia 2026 offer a full-time, max-term opportunity based in Mount Isa, Queensland, with an hourly salary of AUD $38.65 under Level 3.1 award rate. This is a physical, on-site role with no remote option, requiring hands-on community engagement and direct support work.
Candidates are expected to bring experience in community services, case management, or working with vulnerable individuals, along with a compassionate and steady approach to crisis support. This position is ideal for professionals who want meaningful work that directly impacts victim-survivors of domestic, family violence, and sexual assault.
Organisation Background:
As a member of the Save the Children Australia Group, 54 Reasons is Australia’s top child rights organization. Through community-based programs and frontline services, the organization supports children, youth, and families throughout Australia. The organization makes sure that help reaches urban, remote, and regional populations with a strong emphasis on inclusion and diversity.
Role Purpose:
In this role, you will assist victim-survivors of domestic and family abuse in obtaining regular emotional and practical support as a member of the Mount Isa Wellbeing Team. In addition to ensuring that people feel heard, supported, and directed during their recovery process, the job is intended to lessen stress during times of crisis.
Responsibilities of Family Support Worker Jobs in Australia:
- Offering emotional support by being a composed, secure presence and actively listening
- During times of crisis, assisting clients in processing difficult or upsetting information
- Dividing complex systems into small, doable stages
- Providing both specialized DFV services and helpful guidance
- Warm referrals that link clients to nearby Mount Isa assistance services
- Managing non-specialist duties to assist frontline staff in order to enhance service delivery
Candidate Requirements for Family Support Worker Jobs in Australia:
To be successful in this role, you should have:
- Working with Aboriginal and Torres Strait Islander families and communities
- Experience with community support services or case management
- Excellent documentation and computer literacy
- A current driver’s license
- Working with Children Check (Blue Card) or the capacity to acquire one
Read Also: Youth Specialist Jobs in Australia
Benefits of Family Support Worker Jobs in Australia:
This role offers a competitive and supportive employment package, including:
- Hourly Pay of AUD $38.65 (Level 3.1 Award Rate)
A stable income with fair award-based compensation for community support work. - Salary Packaging Options
Helps increase take-home pay by reducing taxable income through approved benefits. - Remote Location Allowance
Extra financial support for working in Mount Isa, a regional and remote area. - 5 Weeks Annual Leave
More time to rest, recharge, and maintain a healthy work-life balance. - Learning and Career Development
Individual development plans to support long-term growth in social and community services. - Employee Wellbeing Program
Confidential support services focused on mental health and personal wellbeing. - Ongoing Supervision and Support
Regular guidance from experienced professionals to strengthen skills and confidence. - Inclusive and Supportive Workplace
A diverse environment that values respect, safety, and teamwork. - Strong Focus on Staff Wellness
Workplace culture designed to reduce burnout and support emotional resilience. - Meaningful, Impact-Driven Work
Directly support victim-survivors of domestic and family violence, creating real change in people’s lives.
Work Environment:
54 Reasons encourages an inclusive and diverse workplace where workers from all backgrounds are respected. The organization places a high priority on professional development, teamwork, and well-being. Training, oversight, and a culture that promotes long-term growth in community services provide support for staff.
How to Apply for Family Support Worker Jobs in Australia?
Candidates who are interested must send their CV and cover letter. Early submission is encouraged because applications are assessed on a continual basis. Additionally, the organization wants to make the application process accessible for all applicants and invites input on accessibility.
Conclusion:
This role offers the opportunity to support vulnerable individuals during some of the most challenging moments of their lives. It is a chance to contribute to meaningful, community-driven work while being part of a supportive and purpose-led organisation in Mount Isa.
Frequently Asked Questions:
What experience is required for this role?
Candidates should have experience in community services, case management, or working with vulnerable individuals, along with strong communication and documentation skills.
Do I need a Blue Card to apply?
Yes, a Working with Children Check (Blue Card) is required, or you must be eligible to obtain one before starting.
Who is the employer for this job?
The role is with 54 Reasons, part of the Save the Children Australia Group, a leading child rights and community support organisation.
